Return Policy
Physical orders are generally processed after confirmation and successful payment, where required. Estimated delivery is 5–7 working days; Sundays and public holidays are excluded. Actual delivery may vary due to destination, courier operations, weather or other circumstances outside the Trust’s reasonable control.
Please provide a complete address and reachable phone number. Any shipping/handling charges will be shown before payment or communicated with order details. Tracking may be shared where available. If delivery is delayed, contact us with your order reference so we can check with the delivery partner.
If an item arrives damaged, missing or incorrect, notify us within 48 hours with your order reference, a description and clear photographs of the item and packaging. The case will be reviewed under the refund policy and applicable law.